JDE Oracle at Fletcher Building

As part of the JDE Oracle implementation projects for their business units, Fletcher Building engaged Sysdoc to develop a hierarchy of process development for Iplex New Zealand, Firth Industries, Golden Bay Cement, and Winstone Aggregates.  

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Approach

We used the internationally recognised APQC Framework to ensure consistency and reuse of collateral across both current and future projects.  

To capture the information, our consultants facilitated workshops with business subject matter experts (SMEs). We then mapped the processes using the standard Business Process Model and Notation (BPMN) in the following areas:

• Sales and Quotes
• Inventory
• Project Management
• Finance
• Administration  

Process maps, drafted as either current state or future state, were reviewed and signed off across business units, as follows:

• 92 current state process maps at Iplex New Zealand
• 85 current state process maps at Firth Industries
• 53 current state process maps at Golden Bay Cement/Winstone Aggregates
• 270 future state process maps at Fletcher Construction

We also supported the development of knowledge and learning across the implementation projects through training and content creation.

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The Outcome

A very successful outcome as learner resources developed and implemented included 27 e-Learning courses, 250 process resources and one knowledge base plus training delivery of 401 classroom sessions and three train-the-trainer sessions.

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