JDE Oracle at Fletcher Building

We enabled Fletcher Building to implement JDE Oracle across their business units in New Zealand and the South Pacific through the APQC process classification and BPMN process mapping.

Our implementation of the APQC Framework

As part of the JDE Oracle implementation projects for their business units, Fletcher Building engaged us to develop a hierarchy of process development for Iplex New Zealand, Firth Industries, Golden Bay Cement, and Winstone Aggregates.  

We used the internationally recognised APQC Framework to ensure consistency and reuse of collateral across both current and future projects.  

To capture the information, our consultants facilitated workshops with business subject matter experts (SMEs). We then mapped the processes using the standard Business Process Model and Notation (BPMN) in the following areas:

  • Sales and Quotes
  • Inventory
  • Project Management
  • Finance
  • Administration  

Process maps, drafted as either current state or future state, were reviewed and signed off across business units, as follows:

  • 92 current state process maps at Iplex New Zealand
  • 85 current state process maps at Firth Industries
  • 53 current state process maps at Golden Bay Cement/Winstone Aggregates
  • 270 future state process maps at Fletcher Construction

We also supported the development of knowledge and learning across the implementation projects through training and content creation, as follows:

Learner Resources

  • 27 e-Learning courses
  • 250 process resources
  • 1 knowledge base

Training Delivered

  • 401 classroom sessions
  • Average training feedback
  • 3 train-the-trainer sessions

When our people were challenged creating the requisite training material against some tough deadlines, the Sysdoc team worked with us to create some innovative solutions that not only got us over the line but delivered some very effective training to our construction staff. This enabled our go-lives to be delivered against the agreed schedule.

Project Manager


JD Edwards Implementation



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Peter Auckram

Peter Auckram

Head of Growth

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