Our Services

With a wide range of services based around business transformation, learning innovation and digital experience, we combine elements to create a custom solution for your organisation.

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Business Transformation

Adaptable and outcomes-driven, our approach to transformation draws on deep technical and strategic experience.

Get ready for AI: Business Process

Helping you with the same expert business process and change services that businesses have trusted us with for over three decades, combined with our AI technology capability, to identify where you can run faster, simpler and smarter.

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Get ready for AI: Data

Leverage the power of AI to drive innovation, improve efficiency and achieve your business goals.

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Business Process Design and Improvement

Using AI to track, analyse and visualise changes to your business processes can improve and support decision-making in digital transformation.

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Change Management

Working with you and your people to plan, implement, and embed organisational change. Using AI tools can streamline drafting communications, especially to stakeholders, making the change management process more efficient.

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Information Architecture

It's essential to have good Information Architecture (IA). This involves understanding the current state of your data, information, and knowledge assets, and determining what your future state needs to be to get the best out of AI.

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Organisation Design

Build a foundation for business success – starting with your internal structure.

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Project and Programme Management

Deliver complex projects and change programmes on time and in scope with our tailored management support.

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Culture Change

Build a positive, engaging workplace culture that aligns with your organisation’s vision, values, and strategy – even through change.

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Operating Model Design

Getting the most out of the resources available to you.

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Technical Writing and Documentation

We create clear, effective documentation for your people. Our AI tools allow us to streamline your organisation’s technical writing process, enhance the quality and access to knowledge resources, take cost out of maintenance of those resources, without compromising high standards for quality and value.

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Learning Innovation

Developing capability with better, faster learning on a large scale.

AI Adoption

Empowering your people to get the best out of Artificial Intelligence (AI).

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Blended Learning Programmes

Help your teams learn in ways that work for them, with blended programmes that combine traditional and digital learning experiences.

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System and Process Learning

Get your teams up to speed with precision training for internal systems and processes.

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Instructor-led Learning

Dynamic, personalised, and interactive learning experiences with our Instructor-led Learning services.

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Digital Learning

Empower learners and embed new knowledge with our cutting edge approach to Digital Learning.

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Game-based Learning

Using the best elements of game design, we create interactive learning programmes that maximise engagement and boost outcomes.

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Leadership and Teamwork Training

Forge leaders and unite teams with Sysdoc's Leadership and Teamwork training - lead, collaborate, and drive success.

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Learning Strategy and Design

Our solutions put people at the centre, using evidence-based theory and design principles to deliver effective learning experiences.

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Digital Experience

Combining tech knowledge and design expertise to create intuitive digital solutions.

AI Agent Development

AI Agents are here to revolutionise the way you handle tasks, streamline processes, and unlock unprecedented growth in your organisation.

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Knowledge Management

Prepare your data and knowledge assets for the age of AI, in order to maximise its benefits and ensure a smooth integration into your business processes.

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User Experience and Design

Designing intuitive, engaging user experiences for your organisation.

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Video Production

Our expertise in delivering great value videos for clients, combined with AI-powered modern video production tools, allows us to deliver outstanding, cost-effective videos.

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SharePoint Development and Productivity Tools

Enhancing and simplifying your modern workplace tools for collaboration. Our Copilot AI agents will streamline routine tasks and enhance productivity.

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Power BI Data Visualisation and Intelligence

Using AI to automate data preparation, identify patterns, and provide predictive analytics, making it easier to gain insights from your data.

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Latest Case Studies

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Client Confidential
•
Financial Services
Transforming Claims Processing with Agentic AI
Our client partnered with us to integrate Agentic AI into their claims process to revolutionise the customer experience, making it simpler, smarter, and more efficient.
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MyWave
•
Technology and Telecommunications
Effective Online Digitial Learning for an Innovative Agentic AI Organisation
Developing informative documentation and skill-building online learning courses, aimed to provide comprehensive guidance to users ensuring consistency, compliance and scalability as the company grows.
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NZ Army
•
Defence
Revolutionising New Zealand Army Training Methods
Developing learning aids to empower soldiers with accurate information and enhanced technical proficiency.
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Fonterra
•
Agribusiness
Seamlessly Implement your Project Management Tool with Expert Change Management Support
Sysdoc's change management support for Fonterra in the enterprise-wide deployment of Planview.
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Fonterra
•
Agribusiness
Simpler, Smarter ServiceNow Implementation for Fonterra
Sysdoc’s innovative approach to enable Fonterra’s ServiceNow implementation.
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Fletcher Building
•
Infrastructure and Construction
Digital@Fletcher – Digital Technology SAP S/4HANA
Our team enabled Fletcher Building to deploy SAP S/4HANA across multiple large business units in New Zealand and the South Pacific.
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Insights, news and events

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Awards
24
March
2025
2
 minute read
Sysdoc honoured with the MyWave.ai Most Innovative Industry Partner Award
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Awards
13
December
2024
3
 minute read
Sysdoc received Four Platinum Awards and One Diamond Award at the 2024 LearnX Awards
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News
25
September
2024
3
 minute read
Sysdoc's Partnership with SAP
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Clients

Clients

Our client list speaks for itself. Since our founding we have shown the same care, collaboration and partnership to deliver client success for every engagement, no matter the size.

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Awards

Awards

We’re proud our work is recognised internationally by our clients and the industry as a whole – here are some of our recent awards and honours.

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Sysdoc Careers

Sysdoc Careers

To deliver success for our clients we invest in our people, embedding strong values and a passion for the difference we make.

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Experts

Experts

Our specialist team has been delivering simpler, smarter ways of working since 1986.

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Speak to our team

Get in touch with our team to see how we can help your business.

Peter Auckram
Peter Auckram
Head of Growth
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