Note: We’re talking training delivery here. If you’re wanting to broadcast a webinar to 400 people at once, then you already have what you need!
To facilitate is to 'make easy'. That's your job – to make the learning experience easy for the learners. So, as a first consideration, whatever the learning experience is, you need to ask yourself “Is this an exercise in me telling everyone stuff…or have I asked them to learn through practice, or working in teams?” It also needs to be easy for you, so make sure you have a session plan on a single page for yourself.
Ask yourself “Would I want to sit through a two hour pre-recorded PowerPoint with little to no interaction?” If you’ve answered ‘no’, then chances are your learners won’t either. Maximise participation through teamwork. You've got a whiteboard and breakout rooms. Everyone has access to use them simultaneously, so there's a team activity waiting to happen.
If you can tag team your delivery, then just like a physical classroom, you can split the responsibilities and play different roles. Changing the state is a key part of good facilitation, and you've now also got a ‘plus one’ to manage the technology hiccups and moderate the chat functions too.
Enthusiastically jumping to a new web conferencing tool, such as those that are now a fixture of everyday language (Zoom, Big Blue Button, even HouseParty) might feel good in the short term, but like sugar, there's a great chance it’s not the best in the medium to long term (or even the short term). A lot of businesses now run software like Microsoft Office365, providing a wealth of remote facilitation potential. If you already have this, then stay in the IT policy lane (and check out all the integrated apps that MS Teams offers for group work).
Hint: It’s not about the tool; it’s about the interaction.
This is Part One of a two-part blog on remote learning. See Part Two here.
If you want help moving your training to a remote or blended delivery model, or feel like your trainers could benefit from a short session with our experts to sharpen their remote delivery skills, get in touch with us.
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Head of Growth