Sysdoc partnered with the Open University to provide training to support their SAP ERP implementation and wider Core Systems Review (CSR) programme. Just as the programme was preparing for User Acceptance Testing (UAT), the COVID-19 crisis hit and lockdown measures were put in place. The planned classroom-based training needed to be quickly moved into the virtual environment but maintain high-quality standards and meet the objective of ensuring their UAT testers were prepared and ready for testing.
The UAT Familiarisation training course had originally been planned as full days of training in a classroom with a clear objective that by the end of the training, participants would be ready to start UAT.
The course covered both navigation in the relevant SAP systems (SAP S/4 HANA, Fiori and SuccessFactors), and an explanation of the UAT process, the role of the UAT tester, and familiarisation with test scripts and the systems and tools used to support UAT. Due to the COVID-19 lockdown this training now needed to be provided remotely, but it also needed to adhere to Sysdoc’s rigorous quality standards and guidelines on delivering virtual online learning.
The design of the course was changed to ensure:
Changes to the delivery of the training included:
Weeks to redesign the approach, content and schedule.
Virtual training events held on 12 days over 3 weeks
Delegates trained in SAP S/4 HANA, Fiori and Success Factors
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