Our Story

Our specialist team has been delivering simpler, smarter ways of working since 1986.

Your partners in sustainable change

Sysdoc has always done things differently. Founded by commercially-trained pilot Katherine Corich, we were among the first to pull the principles of aviation into a business context. The business was built around those principles - experiential learning, a human-centred approach, data-driven decision making and a culture of fairness above all.

A human approach to business improvement
As it turns out, the framework that keeps people safe in the air is just as valuable when it comes to running great companies. We grew our reputation on that innovative basis, building a strong client base initially in New Zealand and building globally.  Over 40 years later, we’ve expanded our reach, but we go back to those original principles all the time. Times may have changed, but in today’s complex, fast-moving world, we’re still looking for the simplest, smartest way forward.

Simpler, smarter working
Our purpose and values

Our Purpose and Values


Our purpose
Our purpose is quite simple: to enable people to work in a simpler, smarter way. This has never been more relevant, in a world where the speed of digital transformation is disrupting entire industries and changing competitive landscapes.

We are a values-based organisation
Our values are embedded in everything we do. Sysdoc people are Awesome Together. We work with High Energy and Absolute Integrity. We Celebrate Simplicity and have a Relentless Commitment to get the right results for our clients, and each other.

Global Reach

With offices split between the United Kingdom and New Zealand, we have delivered our specialist services on the ground in over 30 countries to our valued clientele.

World map with locations highlighted
  • United Kingdom
  • Scotland
  • Ireland
  • USA
  • Mexico
  • Venezuela
  • Chile
  • Brazil
  • Netherlands
  • Norway
  • Germany
  • Finland
  • Denmark
  • Sweden
  • Hungary
  • Saudi Arabia
  • Sri Lanka
  • India
  • China
  • Malaysia
  • Singapore
  • Taiwan
  • Indonesia
  • Japan
  • New Zealand
  • Australia
  • Philippines
  • Thailand
  • Kazakhstan
  • UAE
  • Fiji
  • Vanuatu
  • Tonga
  • Papua New Guinea

Leadership Team

Since our foundation in 1986, our team has grown and diversified, continually reimagining and innovating our offering. 30+ years on with our award-winning work.

Katherine Corich

Katherine Corich

Founder

Katherine founded Sysdoc with a vision to bring the principles of aviation to life in other industries. Her contagious entrepreneurial energy galvanises our teams to deliver process and transformation excellence for clients. Katherine is passionate about growing the next generation of change leaders who will help to solve the complex challenges facing organisations and the planet.

Maarten van der Bas

Maarten van der Bas

Board Member - Non-Exec Director

Maarten is Director and Chief Financial Officer of the Sysdoc group, with responsibility for leading the Sysdoc Risk and Assurance committee. Maarten also acts as Finance Director of the UK business where he is responsible for all investment and financial matters.

John Stace

John Stace

Chairman of Sysdoc UK

John met Sysdoc Founder Katherine Corich 20 years ago when he was Chairman of the New Zealand Trade & Enterprise, UK Beachhead Advisory Board. John’s career spans the New Zealand pastoral industry through to senior roles in the UK Insurance market including being Deputy Chairman of Lloyd’s of London in the mid 1990’s. A founder and Vice Chairman of Amlin plc. A past Board Member of New Zealand SOE Genesis Power Limited and Chairman of NZ’s Sounds Air (Airline). John lives in Somerset where he and Ros love their walking on Exmoor. The whole ethos and DNA of Sysdoc excites John who is passionate about strong leadership and good governance.

Desiree Botica

Desiree Botica

CEO New Zealand and Australia

Desiree joined Sysdoc in 1993 and, as CEO New Zealand and Australia, leads all aspects of Sysdoc business in the region. Desiree's inspiring and focussed leadership enables teams to deliver the quality solutions our clients have come to expect. As a member of the Sysdoc Global Board she is responsible for leading the company’s business operations globally, executing Sysdoc business strategy and ensuring operational excellence company-wide.

Warren Mara

Warren Mara

Sysdoc NZ Managing Director

Warren has been leading Sysdoc and teams of Sysdocers since 2011. Previously as Sysdoc's Learning Innovation Lead, Warren worked with a wide range of clients to help them work simpler and smarter, to bring innovation through creative learning, and to use best-in-class methodology to change organisational culture. In 2021 Warren took on the role as Managing Director NZ, continuing his passion about and making Sysdoc a great place to work, super-charging collaboration within our Sysdoc services, and bringing that benefit to our clients.

Guy Sorrill

Guy Sorrill

Sysdoc UK Managing Director

Guy is an experienced leader with over 25 years in the consulting and transformation world, working across multiple sectors and geographies. Guy joined Sysdoc in 2012 as a Lead Consultant, moving into senior roles including Head of Consulting and Head of Delivery, becoming Sysdoc UK’s Managing Director in June 2022. Guy brings extensive leadership, commercial and consulting experience to his role as MD, and is actively involved in multiple industry bodies, promoting the industry with our clients.

Desiree Botica

Desiree Botica

CEO New Zealand and Australia

Desiree joined Sysdoc in 1993 and, as CEO New Zealand and Australia, leads all aspects of Sysdoc business in the region. Desiree's inspiring and focussed leadership enables teams to deliver the quality solutions our clients have come to expect. As a member of the Sysdoc Global Board she is responsible for leading the company’s business operations globally, executing Sysdoc business strategy and ensuring operational excellence company-wide.

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Warren Mara

Warren Mara

Sysdoc NZ Managing Director

Warren has been leading Sysdoc and teams of Sysdocers since 2011. Previously as Sysdoc's Learning Innovation Lead, Warren worked with a wide range of clients to help them work simpler and smarter, to bring innovation through creative learning, and to use best-in-class methodology to change organisational culture. In 2021 Warren took on the role as Managing Director NZ, continuing his passion about and making Sysdoc a great place to work, super-charging collaboration within our Sysdoc services, and bringing that benefit to our clients.

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Peter Auckram

Peter Auckram

Head of Growth

Peter is an accomplished sales professional who is driven to make a measurable difference to organisations he works with. As Head of Growth Peter is responsible for leading a business development team to deliver our world class services and solutions for our clients. He seeks to strengthen Sysdoc’s capability and actively seeks out new and innovative opportunities for growth.

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Jo McDonald

Jo McDonald

Head of Wellington

As Head of Wellington, Jo provides leadership and support to our thriving and talented team, bringing to the role her strategic consulting, business development and account management expertise. Since joining Sysdoc in 2001, Jo has delivered business transformation, knowledge management and learning solutions to our clients, large and small, and across many sectors. Her friendly style and genuine desire to understand customer needs, coupled with years of experience across our business, enables her to collaborate with clients and consultants to deliver quality solutions that hit the mark.

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Anna Zubanova

Anna Zubanova

Head of People and Culture

Anna is an innovative HR professional, who is passionate about driving positive employee experiences by empowering our people to create excellent business solutions for our clients. Anna has a depth of experience working with businesses ranging from large technology corporates through to small companies, and brings this experience in her approach to fresh ideas and continuous improvement. Our people are our greatest asset and Anna strives to develop an environment for us to succeed and become the best we can be.

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Bevan Davis

Bevan Davis

Head of Digital

Bevan has been part of the Sysdoc team for over twenty years and has helped Sysdoc build a reputation for innovation and delivering highly intuitive knowledge bases, intranets, and digital solutions. In equal measure to his technical expertise, Bevan possesses a unique understanding of end-user needs. One of his greatest attributes is his ability to move easily between the needs of the end-user and the technical solutions, which deliver the simplicity they require.

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Guy Sorrill

Guy Sorrill

Sysdoc UK Managing Director

Guy is an experienced leader with over 25 years in the consulting and transformation world, working across multiple sectors and geographies. Guy joined Sysdoc in 2012 as a Lead Consultant, moving into senior roles including Head of Consulting and Head of Delivery, becoming Sysdoc UK’s Managing Director in June 2022. Guy brings extensive leadership, commercial and consulting experience to his role as MD, and is actively involved in multiple industry bodies, promoting the industry with our clients.

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Paul Greenwood

Paul Greenwood

Key Account Director

Paul is a passionate sales leader with 15 years experience delivering change and transformation programmes across multiple industries, often digitally enabled. Paul is focused on finding solutions to land lasting change. A specialist in learning, change, process and knowledge management, Paul is focused on ensuring business readiness at go-live and improved business performance beyond.

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Gaynor Ratcliffe

Gaynor Ratcliffe

Head of Learning Innovation

Gaynor has over 20 years’ experience in senior HR, Change and Transformation, Learning and Communication roles, in the UK and globally. Her background is a mix of in-house and consulting. She has extensive experience in large, complex transformations and leading teams covering digital enablement, to operating model and culture change. Gaynor has been with Sysdoc since 2019 and is the Head of Learning Innovation. Her passions are people and strategy, and how the combined knowledge and skills of people help achieve organisational outcomes.

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Jo Bracey

Jo Bracey

Head of Transformational Change

An experienced and pragmatic change lead, with 20 years of change management experience, working across multiple industries, technologies and large-scale, global reach change programmes. Jo works with clients to advise on best practice change management with an outcome based and pragmatic approach, understanding that each organisation has different requirements to make change land successfully. Jo has been at Sysdoc since 2013, leading the Transformational Change Community as well as driving key accounts to achieve outstanding results for her clients.

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Jimi Kaleda

Jimi Kaleda

Head of People

Jimi is an experienced and passionate People Leader in SME businesses. He believes in supporting people via modern and pro-active tools, with clear and simple interventions. He enjoys getting things done well whilst building strong relationships via engaging approaches with stakeholders. Jimi’s focus is on delivering a tangible difference to Sysdoc’s performance and culture through the design, delivery then a full embedment of robust people, talent (Acquisition & Development) and operational strategies.

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How our Project Accelerators & Services work together.

Our Awards

We are proud to have been awarded industry recognition for the results we have delivered in collaboration with our diverse client base. These awards celebrate our innovative approach, outstanding people and ability to enable our clients to work in a simpler, smarter way.

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Our Clients

We’ve built a widespread, varied client base over the years – from major global brands with thousands of employees, to ambitious, growing businesses with small local teams. Here is a small selection.

Kotahi
Tonkin + Taylor
Elseiver
Ministry of Social Development
Massey University
Westpac
GSK Glaxo Smith Kline
ACC
Carters
The Warehouse Group
Causeway Education
Reserve Bank of New Zealand
Farmers Mutual Group
Ministry of Business, Innovation and Employment
Ministry of Education
Constellation Brands
Fletcher Living
Serko
Chorus
Plant & Food Research
Pamu
Associated British Ports
Envivo
Steel and Tube
Bank of New Zealand
Humes
James Dunlop
Department of Conservation
EDF
Westpac
SIMS Metal
JLR
Sony
Tower Insurance
Xero
NZ Army
Fire and Emergency New Zealand
Auckland District Health Board
Ports of Auckland
T&G Global

In the Community

Sysdoc’s people-first ethos goes beyond our services – we’re proud to support people and organisations doing amazing work in communities around the world.

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In the Community

We service globally, get in touch with our team in your region.

Connect with Sysdoc. Reach out for inquiries, feedback, partnerships, and let's engage in meaningful conversations.

Guy Sorrill

Guy Sorrill

Sysdoc UK Managing Director

Get in touch