Microsoft Dynamics

Microsoft Dynamics implementation support for CRM and ERP Excellence.

Microsoft Dynamics

Microsoft Dynamics implementation support for CRM and ERP Excellence.

MS Dynamic and Sysdoc

Sysdoc has been delivering successful lasting change on Microsoft Dynamics programmes since 2015, as Microsoft transitioned to the end-to-end Dynamics integrated solution from the previous AX product suite.

Our deep experience in Microsoft 365 and CRM extends to Office 365, leveraging all the capabilities of an enterprise-wide Microsoft platform optimising business operations.

We have supported a wide range of organisations with

  • Long-term adoption of new ways of working introduced by an organisation-wide D365 platform
  • Learning and upskilling programmes for across multiple sectors
  • A fully integrated approach to business applications and optimisation of operational efficiency.

Successful Microsoft Dynamics Transformations

Our extensive experience and proven approach focus on core organisational and user goals, supporting successful outcomes for your specific business needs.

Effective MS Dynamics Adoption

Our proven approach, methodologies and accelerators create a structured journey through transformational change, guiding users from current to future ways of working.

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People-focused Delivery

We give your people the tools, knowledge and experience throughout the implementation to help ensure they are equipped at go-live to do their jobs and have the necessary resources and planned learning opportunities to accelerate their maturity in the systems and processes.

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Get Your Team Up To Speed

System and process training programmes are custom-built to fit your specific systems and your staff needs. We work hard to create supportive, engaging experiences that help your people retain knowledge and use your systems and processes consistently.

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Putting People at the Centre of Change

We’re here to ensure that new ways of working are implemented successfully – and sustainably. To make that happen, we focus on your people first – after all, if they’re not engaged with your change journey, it’s less likely to succeed. That focus, along with data-driven decision-making and proven strategies, helps us deliver positive and effective Change Management.

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Looking Beyond Your Go-live

We know that a go-live is only the start of the journey towards maximising the value of your investment in your new systems, processes and people. We ensure we leave behind a sustainable set of assets and work with you to ensure the internal teams can pick up the maturity development of your people. We also provide business-as-usual services beyond the project lifespan.

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Supporting With User Acceptance Testing

Effective UAT requires well-written contextual test scripts, training of testers and triage services for when issues arise. Sysdoc prides itself on its expertise in this field and utilises its learning innovation, change, coaching, documentation and functional expertise to get the most out of UAT.

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Managing Your Training Logistics

Scheduling your people into training courses, assigning them pre-requisite digital learning, reporting on training feedback and attendance, booking training rooms, arranging technology are some of the activities our training logistics specialists undertake and are experts in performing this challenging but very important function.

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Our Clients

We have had the privilege to partner with our clients to deliver successful outcomes.

Fonterra
Inland Revenue

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Case Studies

We believe that the best way to showcase our expertise and the value we bring to our clients is through real-world examples.

The team had fantastic relationship skills, and could navigate the complexity of our content environment, asking appropriate and relevant questions so they could get what they needed from our content owners. They were all absolute self-starters, keen to help and took ownership rather than passing the buck. Thank you so much Sysdoc team, you’ve all added so much value to the outcomes of this project.
Kate Alison-Tomlin
Partnership Banking
BNZ
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Frequently Asked Questions (FAQs)

Here are some FAQs for Microsoft Dynamics and Sysdoc.

Do you provide post implementation BAU training support?

We understand the critical importance of maintaining project related skills and knowledge gained during the project, and the extra effort and investment that needs to go into growing these skills post go-lives to maximise the value to your organisation.  Sysdoc offers multiple options ranging from an in-source budgeted BAU team, to set term contracts that have us come in and focus on critical areas that need a maturity uplift.

Do you have any recommendations for a business process modelling application?

Yes, there are a number of options we would recommend however there are a several factors that would influence our recommendation.  It would be best for you to get in touch with us to ensure we give you the right recommendation for your organisation.

What services do you provide?

Sysdoc provides the following services:

  • Change Management
  • Communications
  • Training leadership, design, development, delivery and evaluation
  • Digital learning design and development. This includes eLearning, videos, animation and graphics
  • Process design, modelling and leadership
  • Documentation development including Digital Adoption Platform (DAP) content build
  • UAT support that includes test script development, tester training and triage
  • Knowledge management solutions.

Do you have any recommendations for a Digital Adoption Platform?

Yes there are a number of options we could recommend including WalkMe and Microsoft Copilot.  It is best to get in touch and so we can understand your needs and recommend the right product for you.

About Sysdoc

Adapt, innovate, and accelerate with our people-first approach to business transformation.

Insights and News

Stay updated with Sysdoc's Insights, Events and News. Dive into articles, trends, company updates, and thought leadership pieces.

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Speak to our team

Get in touch with our team to see how we can help your business.

Katherine Corich
Katherine Corich
Founder