Effective Online Digitial Learning for an Innovative Agentic AI Organisation

MyWave, a global leader in Agentic Generative AI (GenAI), engaged Sysdoc to develop and enhance their customers' digital learning experience when beginning their journey of developing ‘Waves’ in the MyWave Innovation Hub.

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Partner Enablement

Sysdoc co-designed and developed a comprehensive digital learning experience to support MyWave’s expanding partner base. This included informative documentation and skill-building online learning courses to ensure consistency, compliance, and scalability.

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Approach

Sysdoc utilised a co-design approach with MyWave to design and develop an effective learning experience.

• A workshop was run with relevant Subject Matter Experts (SMEs), to draft course outlines and objectives for the target audience.
• The two courses were to be designed and developed working with the SME. These were to be built in the Adobe Articulate RISE development platform.
• Once the two modules had been completed, Sysdoc managed the SME review and approval process plus handover of final source files.  
• These modules were published on Sysdoc’s Learning platform and deployed with reporting functionality.

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Outcome

MyWave’s Business Partners now benefit from a consistent, intuitive onboarding experience that helps them quickly understand how to create and deliver Waves. The digital learning modules and user documentation provide clear, accessible guidance, enabling partners to confidently engage with the Innovation Hub from day one. This has laid the foundation for scalable, high-quality delivery as MyWave’s partner ecosystem continues to grow.